TeleHealth
Unable to come into your appointment and in need of health advice?
We are offering an online platform for those who require health advice and are unable to come in for an appointment for any reason.
Can I claim a TeleHealth consultation from my Private Health Fund?
Health funds may provide coverage for teleconsultations provided by physiotherapists. However, health fund members should check with their health fund to see if they will cover tele-physiotherapy consultations. Some funds may impose certain conditions.
Initially benefit payments will be on production of a receipt from the provider. Patients will have to pay the provider for the consultation over the phone and then claim the benefit themselves through their health fund.
Claiming systems and health funds’ processes are not set up to deliver benefits for telehealth services automatically as is possible with face to face services. Claiming systems, PHA, professional associations and individual funds are working to address the system issues as quickly as possible.
Face-to-Face online
You will be talking to your physiotherapist live online
Simple and Easy
A very user-friendly option as all you need is a laptop with a camera or your phone
Personalised Home Exercise Program
We will send you an exercise program to suit your condition and go through any exercises within the consultation
Thorough Assessment and Assistance
You will be able to ask us questions face-to-face as well as message us.